Open Enterprise

To compete in an increasingly digital and social world, organizations need to centralize data, processes and channels across all digital touch points. For those that wish to stay abreast changing marketplace demands, a new kind of company and attitude towards advancing technology is required. With Open Enterprise the possibilities are limitless.

Open API

An API is a powerful platform that makes your content and services available for digital business initiatives and application development. A well-executed API strategy exposes what’s hidden, centralizes what’s fragmented, and transforms opaque and lazy data into hardworking information. That’s why robust APIs are at the core of Saggezza’s Open Enterprise solutions, and an essential step for businesses set on extending reach, increasing revenue and kick starting innovation. 

Big Data and BI

Enterprises have never had access to more digital information thanks to sophisticated tracking systems and social media. Understanding big data improves business operations and increases your bottom line. Big data is the culmination of business application data, human-generated content in conjunction with connected users. 

Customer Communication Management (CCM)

Customer Communication Management (especially a document composition operation) can be a challenge. Fluctuating demand for document changes and a highly specialized skill set make it difficult to apply resources cost-effectively. When you combine this with an infrastructure that partially embraces the latest tools but also relies on legacy composition and workflow tools (often mainframe), things get especially challenging.

Omni-channel Retailing

As retailers continue to embrace multichannel, many are racing to offer customers cross-channel and channel-agnostic shopping experiences.  Smart retailers are leveraging Omni-channel – where the boundaries between physical and digital channels are blurred and every customer touch point (web, tablet or mobile app, store, social media, via advertising or through a partner or affiliate) presents a consistent, context-aware interaction with the same, unified channel: the Omni-channel.

Interactive Group

Interaction design and development was born out of the realization that users don’t just use – they give back. In spades. Consider where applications, websites and mobile would be without the symbiotic relationship between user and designer. Those who use your product are your best resource, and your best friends. Saggezza’s interactive groupreveals and puts to work the incredibly powerful, user-derived knowledge of what’s natural, what’s obvious, and what’s good.