There used to be a clear line between "the business" and "IT" but now in every industry that distinction is being blurred. IT used to support the business - now more and more, it is the business. Successful technology projects now require a deep knowledge of how technology and business are converging in your industry. And to get that special blend of cutting-edge technology expertise and business strategy experience, at a cost you can afford, takes a special kind of technology services company.
Saggezza combines a deep expertise in the latest technologies with a history of successful strategy consulting engagements, to deliver a solution that helps our customers get maximum value from their technology investments.
For one of our clients, a major insurance broker, we were initially engaged to upgrade the web site for a little-known free information service which the client provides. We joined up our Application Development and Strategy capabilities and after careful analysis we showed how the free service could be turned into a revenue stream for the client, with very little up-front investment. We built a suite of mobile applications across all popular platforms and the client launched the apps with a marketing campaign - users from across the globe now pay to install the apps on their mobile devices and the client has a healthy revenue stream.
Another client, in the consumer electronics industry, asked us to help them figure out why they had so many customer returns on their latest product. The client had struggled to make sense of a huge dataset containing customers' survey responses, including structured answers and free-form text. We put together our Business Intelligence and Application Development capabilities to deliver a Big Data solution, using the latest technologies like Apache Hadoop, to build a cloud-hosted tool for the client to analyze the customer data and get usable insights. The client was able to track the majority of returns to a single product design defect, which allowed them to take direct action to reduce future expensive product returns.
Clients benefit from our Monetization solutions when they:
- Aren't sure whether a technology investment is delivering maximum value
- Want to know why a part of the business is underperforming
- Know their data contains valuable insights but traditional BI has not unlocked them
- Want to use technology to create complementary revenue streams
Monetization solutions are a perfect showcase for our company DNA. Yes, we provide technology services. Yes, we excel at technology strategy planning, and yes, we build great applications. Whatever it is we get the job done properly at a cost that makes sense. But we go further - whatever the engagement we take the time to get to know each client and to build teams with the right skills to serve them now and in the future. And it's in our Monetization solutions that customers really benefit from this: we don't try to impose rubber-stamp solutions that are only almost right, but create bespoke solutions that truly unlock value and deliver lasting benefit.